If for some reason you are not 100% satisfied with your order, we exchange of unworn, unwashed and undamaged merchandise purchased either online or in store. You are able to exchange your items within seven (7) days of purchase. If you are exchanging, the customer is responsible for shipping charges both ways. If you wish to exchange the size of your item(s), please check and make sure the item/size is available for exchange, and then contact us for additional information. Please not, due to our inventory constantly changing we cannot guarantee that the item will be in stock. If you receive damaged items, you must report it to us within 2 days of receive date. Please note that items that have been damaged due to wear and tear, or from being washed incorrectly are not considered to be faulty and are therefore not eligible for return. Please note that ALL sales items, jewelry, and gift cards are FINAL SALE and cannot be returned.